1
What is the after-sale service?
The first: to ensure that there is no problem with the quality and quantity, we will strictly check the quantity and quality of the products before shipment to ensure that there is no problem with the quantity and quality. (If there is a problem with the quantity and quality, we will give corresponding compensation).
The second: the goods are safely delivered to the place designated by the customer. If the goods are lost in the middle, we will compensate or reissue them accordingly.
The third: In addition to quality assurance, we will also do well during pre-sale, in-sale and after-sale services, promptly reply and help customers solve problems and confusions, and establish a benign long-term win-win partnership.
We have always believed that the foundation of long-term cooperation is: QUALITY and SERVICE.
2
How about sample policy?
Free samples will be sent if we have that in stock. We will charge a low sample fee first for custom products which we don't have stock, and according to customer request to customize. When you make an order next time, we will refund the sample fee.
Get Free Sample
3
Which shipping way is available and how to track?
By express (DHL, FEDEX, EMS, UPS), by Train, by Sea, by Air, Door to Door Service. DDP, DAP Service is available. Safe delivery to home.
When the goods are sent out, we will update the logistics information to the customer in time, check the logistics situation and update it to the customer in time, to ensure that the goods arrive at the customer's hands safely and on time.
Get Quotation of Shipping Fee (You Can Compare Different Prices)
4
Can I make my own logo, private label and what is MOQ?
We have more than hundreds of different Makeup Brush products in stock. We can help you print logo with small quantity, even 1 set can help you print logo for sample. For full custom products (make your own unique makeup brushes), MOQ is 1 pcs. We can also help you free design logo, package and products (you can tell us your ideas). Before we produce, we will send logo or products effect to customer to confirm. If the customer is not satisfied with the design, we will always help the customer to modify it until they are satisfied.
Send Us Your Logo or Design File, We Will Help You Mock Up Effect For Your Confirmation.
5
Who are your main customer groups?
Our clients are mainly local wholesalers, brand owners (helping them design their own brands), small and medium retailers, makeup artists, makeup teachers. We provide one-stop service, helping them solve many problems for small and medium sellers, design logo and packaging for free, we can also provide professional photos and videos for free, provide free barcodes on each item, and provide professional packing lists, one stop service.
6
What payment methods do you accept?
We support flexible and secure payment terms for our global clients, including Trade Assurance, TT, Western Union, and PAYPAL.